At Dr. LaMar's Products Co., Inc., we strive to provide exquisite customer service. These are our order return guidelines for all online orders. If you have any questions or concerns about these guidelines, submit an inquiry on our "Contact Us" page or call us at 1-800-941-2889.

  • All product return requests MUST be called in to Sharon Jones, Director for the Division of Operations, at 1-800-941-2889
  • On products you wish to return that are NOT defective, you are responsible for shipping the product back to our office; a 20% restocking fee may apply
  • No refunds for shipping and handling will be given
  • All returns will be processed as STORE CREDIT as no credit card refunds will be issued
  • All store credits must be used within 90 days of being issued
  • Electronics are nonrefundable and a 30 day exchange can be processed due to a manufacturer's defect